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Passengers eating on tarmac: IndiGo slapped Rs 1.20 crore fine, Rs 60 lakh penalty on Mumbai airport
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Government bodies DGCA and BCAS impose penalties on airlines IndiGo, Air India and SpiceJet and airport operator MIAL for security and safety violations.
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Videos showing passengers eating on tarmac near aircraft at Mumbai airport after Diversion from Delhi triggered investigations and penalties.
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DGCA imposed Rs 30 lakh penalty each on Air India and SpiceJet for using non-eligible pilots for low visibility operations in Delhi.
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BCAS fined IndiGo Rs 1.2 crore and MIAL Rs 60 lakh over security lapses in handling diverted Goa-Delhi flight passengers in Mumbai.
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DGCA also penalized MIAL Rs 30 lakh for failing to follow safety guidelines regarding diverting flights amid fog disruptions in Delhi.
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Aviation Minister asked authorities to issue Standard Operating Procedures for airlines on passenger welfare during delays and cancellations.
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Guidelines include publishing timely flight status, informing passengers via apps and sensitizing staff on passenger communication.